Delivery
Shipping & Delivery
Last updated: March 2026
We take great care in packaging your pearl jewellery to ensure it reaches you in perfect condition. Here’s everything you need to know about our shipping and delivery.
Domestic Shipping (India)
- Cost: Complimentary — free shipping on all orders across India
- Delivery time: 5–7 business days
- Courier partners: We ship via reputed courier services including DTDC, Delhivery, and India Post (for remote areas)
- Tracking: A tracking number will be shared via email and SMS once your order is shipped
International Shipping
- Cost: ₹3,500 flat rate for all international orders
- Delivery time: 10–15 business days (depending on the destination country)
- Available countries: We ship worldwide. Some remote locations may take longer.
- Customs & duties: International orders may be subject to import duties and taxes, which are the responsibility of the buyer. These charges are determined by your country’s customs authority.
Order Processing
- Orders are processed within 1–2 business days (excluding weekends and holidays)
- You will receive an email confirmation once your order is placed, and another when it is shipped
- During festive seasons or sales, processing may take an additional 1–2 days
Packaging
Every piece of jewellery is carefully placed in our signature Pure Pearls box, wrapped in protective packaging to ensure safe transit. Gift wrapping is available on request.
Undelivered / Returned Shipments
If a shipment is returned to us due to an incorrect address or failed delivery attempts, we will contact you to arrange re-shipment. Additional shipping charges may apply for re-delivery.
Contact Us
For shipping queries, reach out to us at:
Email: support@purepearls.in
Phone: +91 988 409 1767
